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Prerequisites Before you begin, create an account and get your API Key.

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Getting started

Connect to ServiceNow for a central database and application suite to build custom workflows, automate routine work, and manage service requests for various business functions with AI agents.
  • API
  • UI
1

Install the SDKs (optional)

pip install klavis
2

Create a Strata MCP Server with ServiceNow

from klavis import Klavis
from klavis.types import McpServerName

klavis_client = Klavis(api_key="YOUR_API_KEY")

# Create a Strata MCP server with ServiceNow
response = klavis_client.mcp_server.create_strata_server(
    servers=[McpServerName.SERVICENOW],
    user_id="user123"
)

API Reference

Full Strata API endpoints
3

Authenticate with Username and Password

klavis_client.mcp_server.set_strata_auth(
    strata_id=response.strata_id,
    server_name=McpServerName.SERVICENOW,
    auth_data={
      data={
          "instance": "YOUR_SERVICENOW_INSTANCE",
          "username": "YOUR_SERVICENOW_USERNAME",
          "password": "YOUR_SERVICENOW_PASSWORD"
      }
    }
)
🎉 Your ServiceNow MCP Server is ready! Once authentication is complete, you can use your MCP server URL with any MCP-compatible client.

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Available Tools

See ServiceNow official REST API documentation for available endpoints: ServiceNow REST API.

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Next Steps

AI Platform Integrations

Integrate Klavis MCP Servers with leading AI platforms

Integrations

Explore available MCP servers

API Reference

REST endpoints and schemas

White-label Authentication

Customize OAuth flows with your own branding
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